Sensitivity classes are designed to teach participants how to interact with people who may be different from themselves. This can include people who are different in race, religion, gender, age, ability or sexual orientation. These courses also teach participants how to be respectful of those differences and overcome their biases.

One of the biggest benefits of these types of classes is that they can help managers develop a sense of empathy and be more understanding towards their employees. This can be especially important in the workplace, as a manager’s lack of empathy can lead to poor morale among their team members. Developing empathy and understanding of the unique experiences of your team can make them more productive, happier, and more willing to communicate with one another.

A Journey to Understanding: The Benefits and Insights Gained from Sensitivity Classes

Many sensitivity training programs are based on Lewin’s T-group model, which was developed in the 1940s and 1950s. This was a new type of group therapy that focused on helping people understand how they react to one another and how their reactions can be changed. The model has been criticized by critics, who claim it is not a form of therapy and instead merely wears people down until they agree with the trainer’s standards and beliefs.

However, these courses can be beneficial for anyone who needs to work with other people. They can be particularly helpful in the workplace, where the majority of interactions are with co-workers and customers who have different backgrounds from one another. Companies that offer sensitivity training can demonstrate a commitment to inclusivity and respect, which can improve their reputation both internally and externally.